Terms of Service

Agreement

These Terms govern your access to and use of FlowClip.live, including the website, analysis tools, credit system, generated clips, and browser extension. By using the service, you agree to these Terms.

Accounts

You are responsible for the accuracy of your account information and for activity under your account. You must keep your credentials secure and notify us if you believe your account has been compromised.

Email/password accounts may need email verification through Firebase Authentication before account features are available. You may request Firebase password reset emails from the sign-in flow or account page.

You may delete your account from the account page. Account deletion removes your Firebase Authentication sign-in account and records the deletion reason you provide. We may retain records that are necessary for payments, credit ledgers, security, abuse prevention, support, dispute resolution, tax, or legal compliance.

Credits and Purchases

FlowClip.live uses credits for paid analysis and related service usage. Credits are consumed when you request eligible processing, storage overage, or other credit-based features. Credit pricing, bundles, and feature availability may change over time.

References to a standard match are estimates for smart analysis with generated clips. Deep analysis, repeated processing, storage overage, exports, or other additional features may consume extra credits.

Credits and credit packs are non-refundable once purchased, except where a refund is required by applicable law. See the Refund Policy for details.

User Content

You are responsible for videos, audio, recordings, clips, and other content you upload or process. You must have the rights and permissions needed to use that content with FlowClip.live. You grant us the limited rights needed to host, process, transform, display, and deliver your content for the service.

Acceptable Use

You may not use FlowClip.live to violate laws, infringe rights, upload malicious content, interfere with the service, bypass usage limits, reverse engineer restricted components, or abuse payment, credit, or account systems.

Service Availability

We may update, suspend, or discontinue parts of the service. Analysis and clip generation depend on third-party infrastructure, storage, models, browsers, and network conditions, so results and availability are not guaranteed.

Third-Party Analytics

We may use third-party analytics providers to understand service usage, reliability, and performance. Data collected or processed by those providers is also governed by their own privacy policies, terms, and data practices, and FlowClip.live is not responsible for those third-party terms or practices.

Disclaimers and Liability

FlowClip.live is provided on an as-is and as-available basis. To the maximum extent permitted by law, we disclaim implied warranties and are not liable for indirect, incidental, consequential, special, punitive, or lost-profit damages.

Dispute Resolution

Any dispute, claim, or settlement discussion related to FlowClip.live should first be addressed through good faith mediation. If mediation does not resolve the matter, the dispute must be brought before the courts in Kolkata, India, subject to applicable law.

Changes

We may update these Terms. Continued use after changes means you accept the updated Terms.